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Privacy Policy

Privacy Policy

Last updated: January 2025

At Art Jungle, we take the protection of your personal data seriously. This privacy policy explains what data we collect, how we use it, and what rights you have under the General Data Protection Regulation (GDPR).

1. Controller

The data controller responsible for your personal data is:

Anas Ktesh
Brückenstraße 1B
10179 Berlin, Germany
Email: info@art-jungle.de
Phone: +49 176 34619352

2. Data We Collect

2.1 When you place an order

When you make a purchase, we collect: name and billing/shipping address, email address, phone number (optional), payment information (processed securely by Stripe — we never store full card details), and order history.

2.2 When you create an account

If you register, we store your name, email address, hashed password, and account preferences.

2.3 Technical data

When you browse our website, our server logs automatically record: your IP address (anonymised after 7 days), browser type and version, operating system, referrer URL, date and time of access. This data is used exclusively for technical operation and security purposes.

2.4 Cookies

We use essential cookies to operate our store (session management, shopping cart). With your consent, we may also use analytics cookies. See our Cookie Policy for full details.

3. How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders (legal basis: contract performance — Art. 6(1)(b) GDPR)

  • Send order confirmation, shipping, and delivery notifications (contract performance)

  • Handle returns, refunds, and customer service requests (contract performance)

  • Comply with legal obligations such as tax and commercial record-keeping (legal obligation — Art. 6(1)(c) GDPR)

  • Send marketing emails if you have consented or purchased from us previously (legitimate interest / consent — Art. 6(1)(a/f) GDPR)

  • Improve our website and services (legitimate interest — Art. 6(1)(f) GDPR)

4. Data Sharing

We do not sell your data. We share it only with:

  • Payment processors (Stripe) for secure transaction processing

  • Shipping carriers (DHL, DPD, and others via Sendcloud) to deliver your order

  • Email service providers for transactional and marketing emails

  • Legal authorities if required by law

All processors are subject to data processing agreements and are required to handle your data in accordance with GDPR.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes above. Order and billing data is retained for 10 years as required by German commercial law. Account data is deleted within 30 days of account closure.

6. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you (Art. 15)

  • Rectify inaccurate data (Art. 16)

  • Erase your data (Art. 17), subject to legal retention obligations

  • Restrict processing in certain circumstances (Art. 18)

  • Data portability — receive your data in a structured, machine-readable format (Art. 20)

  • Object to processing based on legitimate interest, including direct marketing (Art. 21)

  • Withdraw consent at any time without affecting the lawfulness of prior processing

To exercise these rights, please contact us at info@art-jungle.de. We will respond within one month.

7. Right to Complain

You have the right to lodge a complaint with a supervisory authority. In Germany, this is the Berliner Beauftragte für Datenschutz und Informationsfreiheit: www.datenschutz-berlin.de.

8. Changes to This Policy

We may update this policy from time to time. The latest version is always published on this page with the date of last update. We recommend checking it periodically.